always handle my service needs very professionally and pleasantly
Reviews
Honest and reliable
Thank you for your 5-star review! Honest and reliable service is what we strive for here at Jeff's Automotive. If there's anything else we can do for you, please don't hesitate to reach out to us at (610) 253-6565.
This place is the best!!!
Thank you for the enthusiastic review, Keena! We're thrilled to hear that you had a great experience at Jeff's Automotive. If you need anything in the future, don't hesitate to give us a call at (610) 253-6565.
I have been taking both my cars to Jeff’s for over 25 years. My tire light had recently come on. It had been coming on more frequently. I also broke a bolt trying to change my license plate. I was leaving on a five hour trip so I took the car in and requested all the tires be checked and my license plate be replaced with the new plate. I was charged over $200 for a new bolt and air in my tires. The license plate was never replaced. Only the new bolt was put in . Twenty five minutes into my five hour trip my tire light came on, halfway through my trip the check system warning message came on indicating a malfunction in the tire pressure warning system. Needless to say it was a holiday weekend and I had a very difficult time finding a garage that was open and could take my car. I wound up paying $1000 to have four faulty tire pressure sensors replaced, including the spare. I am beyond frustrated with this situation and feel it should have been found while it was at Jeff’s.
Kathleen, we are sorry to hear about your experience. We strive to provide excellent service and we apologize for falling short this time. Please give us a call at (610) 253-6565 so we can discuss your concerns and work towards a resolution.
I am so impressed with the service I received! I was visiting from out of state and found my car in need of immediate attention. They were professional, efficient and solved my problem. A huge help during a stressful situation. Thank you so very much! I really appreciate the amazing service.
Thank you for your glowing review, Laura! We're delighted to have exceeded your expectations during a stressful time. You can always count on Jeff's Automotive for top-notch service! If there's anything else we can assist you with, please don't hesitate to reach out. Safe travels!
Extremely poor communication and lack of professionalism. I chose this shop based on its positive Google reviews to get my car's brake light fixed on Saturday, August 22. They took all my details and promised a quote. After hearing nothing, I called back that afternoon and was told I’d have a quote in 30 minutes. Nothing. I followed up on Monday, August 24, and was promised a quote within a couple of hours. Again, zero response. I gave them one last chance on Wednesday, August 26, but received yet another broken promise and no callback. It has been two weeks, and I still haven't heard from them. Save your time and find a shop that respects its customers—even going to a dealership is better because you actually get fair treatment.
Sundaramoorthy, I am sorry to hear you had this experience. This does not meet the high standards of service we strive to provide. Our goal is to ensure every customer has an exceptional experience, and I am truly sorry we fell short. Please give us a call at 610-253-6565 and ask for Chris so we can discuss this and make it right.
Fast dependable service. Never a bad experience!
Thanks for the awesome review, Robert! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you need anything, don't hesitate to contact us at (610) 253-6565!
These guys are the best
Thank you for choosing Jeff's Automotive! We're thrilled to hear that you had a great experience with us. If you need any further assistance, don't hesitate to give us a call at (610) 253-6565.
I have been bringing my car to Jeff’s for years. The customer service is great, everyone is always courteous and friendly. I always feel my car is in good hands. I greatly appreciate the speedy support for the issue with my battery today. Thanks again!
Jaclyn, thanks for being a loyal customer! We're glad you had another positive experience with us. We strive to provide exceptional customer service and get you back on the road quickly. If you ever need anything, give us a call at (610) 253-6565. Thanks again!
Professional car care at a fair price
Thank you for the 5-star review, Michael! We're delighted to hear that you found our car care services professional and reasonably priced. At Jeff's Automotive, we strive for customer satisfaction with top-notch service. If you have any questions or need further assistance, don't hesitate to contact us at (610) 253-6565. We look forward to serving you again in the future!
