I brought my vehicle in for an intermittent stalling issue. The shop pulled codes but did not identify or confirm a root cause. No extended road test or live data testing was performed to reproduce the failure. I was told additional diagnostic testing would cost $179 per hour. I was also quoted over $2,000 to replace spark plugs and ignition coils. According to their invoice, parts alone were quoted at about $1,500. I contacted a parts store directly and was quoted roughly $400 for the same plugs and coils. After declining the work and picking up the vehicle, it stalled again, confirming the issue was not resolved. The recommendations were based on speculation rather than confirmed diagnosis. Based on my experience, I would not recommend this shop for complex diagnostic or electrical issues.
Andrew, we apologize for the frustration you experienced. Your feedback is important to us. If you'd like to discuss the issue further, please call us at (610) 253-6565.
- Jeff's Automotive, Inc